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All payment and fee processing will be completed by Brightwheel. Upon enrollment the business office will set up billing plans, bill for deposits and registrations. Any questions regarding billing can be directed to enrollment@nextgenerationvt.com. 

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Families contract for a specific weekly schedule as indicated on the Enrollment Agreement Form. Payment for this contracted schedule is required every week year-round whether or not your child attends; this enables us to pay teachers a stable salary every week all year. No credits are given for sick or vacation days, holidays, staff training closure or closure due to inclement weather.

 

Tuition Deposit

A Tuition Deposit equal to two weeks of care is required at the time registration is confirmed. This deposit is applied to the last two weeks of care provided a three-week written notice is given. If a three-week written notice is not given when a child has withdrawn from the program, the family will be billed for three weeks of care, which may come out of their deposit.

 

Payment

Payment is always due in advance with no deduction for any absences, holidays, or closures due to inclement weather, power outages, or other situations beyond our control. Charges will appear on your account every Wednesday (the funds are earmarked to make you aware of what will happen on Friday) and then pulled on Fridays. Payment is due Fridays prior to the week of care being billed for, as outlined in the Enrollment Agreement.

A non-refundable one-time registration fee of $25 is due and will cover nap materials.

 

Methods of Payment

Several methods of payment are available for families’ convenience. The way our billing works is 

• We accept ACH and Credit Cards for payment with their respective  Fees. 

• Credit Card Fee: 2.9%

• ACH Fee:  $ 0.60 / transaction fee

To set up automatic, recurring payments, please log into your Brightwheel account.

Late Payment Charges

Late payments can pose serious problems for our programs and as a result, the business does not have the latitude to allow families to accrue a balance equal to more than one week of tuition. Late payments will result in the imposition of late payment fees. Failure to pay child care payments will result in child care services being terminated.

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Returned Checks/Rejected Transaction Charges

All returned checks or rejected ACH (automatic debits) or credit card transactions will be charged a fee of whatever the bank charges us. This charge may be collected electronically. Two or more returned checks or rejected transactions will result in your account being placed on “cash only” status.

 

Credits & No Credits

• Families contract for a specific weekly schedule as completed on the Enrollment Agreement Form. Payment for this contracted schedule is required every week year-round whether or not your child attends; this enables us to pay teachers a stable salary every week all year. No credits are given for sick or vacation days, holidays, staff training closure or closure due to inclement weather, infectious disease (except as noted below), or public health emergencies such as a pandemic, or weather-related or environmental emergencies.

• In the event of any of the above circumstances, if we are prevented from operating, families shall pay for the next week's care. Payment of your Tuition allows us to retain staff, pay operating expenses, and hold open your child’s spot for when we are safely able to reopen.

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